She wakes on a ward with no record she was ever admitted. A 27-second glimpse inside Ward C.

A hospital is somewhere you go to be cared for. A record is supposed to help keep you safe.

The longer Kate stays on the ward, the less the paperwork agrees she was ever admitted.

The files go to Central Review. It meets in the small hours. Nobody has ever seen it arriving.

Observation rounds. Bed management. A tannoy that gets names wrong.

The other patients know the rules. Keep your name. Answer to it. Never let the ward answer for you.